Custom Jewelry Policy


We will only ship orders to the shipping address associated with the purchasing credit/debit card. Once your order has been placed, we are not able to make changes to the delivery address.

Orders ship Monday through Friday onlyOrders that are placed on weekends and holidays are processed the next business day. Multiple items ordered under a single order may not always ship together. In the case of multiple shipments for an order, you will not be charged any additional shipping fees.

Please allow 10-15 business days (Again, Monday- Friday is 5 days, we do not ship on the weekends). This does not include 2 days of processing time. (Please use a calendar to calculate your accurate shipping time, be sure to not count 15 consecutive days.)  

We do not offer refunds or exchanges unless you receive a damaged item.